Cancellation Policy
At Feel The Heal, we're committed to providing top-tier care while respecting everyone's time—yours, ours, and the clients who need us most.
How to Cancel to Avoid Fees
To cancel or reschedule without penalty, you must notify us at least 24 hours in advance using one of the following methods:
Late Cancellations & No-Shows
We understand that life happens, but please note that cancellations made with less than 24 hours notice or no-shows will be charged the full amount of the scheduled service. This policy helps us maintain our schedule and ensures fairness to our dedicated therapists.
Late Arrivals
If you arrive more than 15 minutes late for your appointment, we may need to shorten your session or reschedule to accommodate other clients. Frequent late arrivals may require prepayment or booking restrictions to ensure we can serve all our valued clients effectively.
We know life can be unpredictable, and we truly appreciate your respect for our staff's time and expertise. We're open Monday through Saturday ( Some Sundays) and proudly serve the Miami community. Looking forward to seeing you soon! ❤️